Process

Whether you opt for a wedding package or choose offerings separately (a la carte), we encourage you to explore all of our maui wedding offerings pages and frequently asked questions. Then contact us to book First Class Weddings as your dedicated Maui wedding coordinator and get started on the planning of your day.

Step 1
Provide a $500 non-refundable deposit to First Class Weddings which secures our services and allows us to begin working closely with you on the planning of your Maui wedding, reception and/or group event.

Step 2
Once First Class Weddings receives your deposit, we send you a Customized Wedding Outline to be completed and returned to our office. Meanwhile, your coordinator will go over all of your options to help you select your ideal wedding or event location. A phone consultation discussing your outline will be scheduled at which time vendors will then be selected and secured.

Step 3
First Class Weddings will send you an itemized Confirmation Letter listing all fees. Your confirmation letter will include a payment schedule with due dates split into thirds and your final balance will be due two weeks prior to your event.

Step 4
A final itemized Confirmation Letter will be sent to reflect any changes that you may have made during the planning process and the hourly fees involved in making those changes.

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Fees

Our Maui wedding packages include the $500 non-refundable deposit & 20% service fee in the package price. If selecting the "Ala Carte" option, the $500 non-refundable deposit and applicable 20% service fees will be itemized separately and will include 10 hours of event planning time. Hourly fees of $100 (pro-rated every 15 minutes) will apply thereafter.

* Maui Wedding Ceremony Coordination Deposit: $500 (non-refundable) - includes UP TO 10 hours of professional event planning time
* Maui Wedding Reception or Event Coordination Deposit: $500 (non-refundable) - includes UP TO 10 hours of professional event planning time
* FCW service fee: 20% on applicable products & services

What does First Class Weddings do for you?

Pre Wedding, Reception and Event Coordination Fees include:
  • Secures FCW as your exclusive event/wedding planning company - one event per non-refundable deposit
  • Correspondence by phone and email
  • Exclusive & Detailed information about locations, vendors and services
  • Reserves your desired wedding location, vendors, plus handles all the contracts & payments
  • Obtains quotes for custom requests and negotiates contracts when requested
  • Takes care of all payments and submits necessary deposits
  • Provides cost itemization and vendor details to you in writing prior to event day for final approval
  • Arranges the timing and details of each service for event day
  • Creates a timeline for the client to use as a guide
  • Takes full responsibility for all vendors secured through FCW. We guarantee their work!
  • Carries liability insurance and meets with all venue requirements


Onsite Coordination -

  • Arranges/Facilitates set up of event
  • Oversees any pre-approved deliveries
  • Directs the flow of events per the declared timeline
  • Manages all vendors secured through First Class Weddings
  • Meets and greets you and your guests (unless otherwise specified)
  • Resolves any unforeseen issues behind the scenes (if applicable)
  • Facilitates the break down and removal of all items and the clean up of entire event

Items incurring extra FCW fees
  • Please note that a separate coordination deposit is required for reception coordination and/or additional events such as rehearsal dinner, brunch, etc. Call for a custom quote!
  • Site Touring Fees - varies upon request
  • Rehearsals - $125 (for up to 2 hours)
  • Holidays - Some vendors charge more for holidays and these fees will be passed on to you
  • Tasting - Cake tasting, Menu Sampling, etc. - custom quote required
  • Help with items you solely provide (place cards, favors, flowers, etc.) Hourly assistant fees will apply
  • Wedding Ceremony On-site services that exceed allocated time - $100 hourly (pro-rated every 15 minutes)
  • Reception & event on-site services that exceed allocated time - $100 hourly (pro-rated every 15 minutes)
  • Additional on-site assistants - $100/hr per assistant
  • Reprinting, faxing or delivering information that has already been given to you - $50
  • Changing Date or Location — See Terms & Conditions below
  • Cancellations — See Terms & Conditions below
  • Additional Travel Fees will apply for remote locations and outer island lcoations.
  • Fees are subject to change at any time

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Terms & Conditions

Company policy guarantees all our sub-contracted services and protects you as our client.

Payments and Deposits
  • A payment schedule with due dates split into thirds will be provided. Payments are due regardless of changes or additions to your package(s). Final payment is due within two to three weeks prior to your wedding date. If final payment is not received within the due date your wedding or event will be canceled and all monies paid and due are non-refundable.
  • A signed credit card authorization form may be required and will be collected for any additional fees (hourly or other), after your final payment has been made.
  • Checks, Money Orders, Travelers Checks, Cashiers Checks, Visa, Master Card, Discover Card and Amex are accepted for payment.
  • Canadian or other foriegn checks are NOT accepted.
  • If paying by credit card a separate phone order authorization form is required with your signature for each transaction and a 4% processing fee will be added to all credit card transactions.
  • Personal checks (American only) must be received four weeks prior to your event. (no exceptions)
  • Please allow for 5-10 days transit time if using regular mail.
  • Other deposits may be required to secure locations or specialty services. You will be notified in advance if this is required.
  • Once your initial non-refundable deposit(s) have been made a receipt of payment will be sent to you.
  • All credit card transactions require a signed Credit Card Authorization Form for each transaction.

Changing Date or Location
Once your deposit is received you have 3 weeks to change the date or location without penalty. If you decide for any reason to change your Maui wedding date or location after the 2 weeks then a $200 fee will be incurred.


Cancellations
  • If for any reason you decide to cancel your wedding services within 30 days of the wedding or event date, you will be charged 100% of your total wedding services plus your nonrefundable coordination deposit.
  • Cancellations within 30-60 days will incur 75% of the total estimated charges plus any vendor deposits (per their cancellation policy).
  • Cancellations within 60-90 days will incur 50% of total estimated charges plus any vendor deposits.
  • Cancellations prior to 90 days will incur a refund less original non-refundable deposit(s) plus any vendor deposits (per their cancellation policy).
  • All credit card transactions will incur an additional 4% processing fee.

Gratuities

Many clients ask if gratuity is included in the prepaid wedding costs for any of their services. Gratuity for your limousine drivers, resort staff and private dining companies is typically already included in your costs. However, gratuity is not included for your minister, musicians, photographer or videographer, stylists, and your wedding planner. Tipping is never required for these individuals but if you feel that anyone has met or exceeded your expectations and wish to provide a tip is always appreciated.

Special Notes

  • Client takes full responsibility for managing their own budget. First Class Weddings would be happy to make suggestions to stay within the specified budget, however; ultimately the final decision whether or not to go over budget is up to the client.
  • As the primary liability insurance holder for all events, all vendors and services directly related to the event must be secured and contracted through First Class Weddings, Inc. This allows us to maintain the quality of your event. On occassion First Class Weddings will allow vendors secured on your own (a signed waiver may be required).
  • First Class Weddings charges a 20% fee on appicable event costs. This fee is in addition to the initial $500 wedding ceremony, reception or corporate event coordination deposits. (The 20% fee does not apply to coordination deposits or FCW service items such as Custom Restaurant assistance, or services performed solely by a FCW member, such as table set up)

Facsimile Signatures

Facsmilie and/or email signatures shall be binding and effective for all purposes and treated in the same manner as physical signatures.

 

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